Dear Customer

I hope that you are well and are coping with staying at home.

I wanted to write to you to let you know what we have been up to these last few weeks since we took the decision to temporarily close on the 18th March ahead of the Government mandated closure.

We have been able to furlough 97% of our staff and all of our employees are safe at home. We’re encouraging all employees who can to help in the community and volunteer or take temporary roles in support of the essential services. We are in regular contact with all of them and I know that they are looking forward to getting back to working with you all again soon.

In anticipation of the eventual relaxation of restrictions, we are turning our attention to what our experience will be for you when we re-open. We have begun the preparations for this and will keep you informed as we develop our plans to enable you to enjoy our facilities, whilst keeping both you and our employees safe. We will send out future emails, texts and social media posts to keep you up to date with our plans.

In the meantime here is a link to the website with some excellent free resources that you may enjoy at this time. I hope you find them as useful as I did.

Above all, stay safe and we look forward to welcoming you back to our casinos soon.

Kind Regards

Patrick Noakes

Managing Director