First Time

First Time

Read on for some top tips to help you on your first visit

Is it safe to come to the casino?

The health and wellbeing of our customers and employees is our top priority. We are following government guidelines in order to make all our guests feel comfortable and provide a safe but enjoyable casino experience. For full information on how we are keeping you casino safe click here.

How old do you have to be to visit Casino 36?

Everyone over the age of 18 is welcome at Casino 36. If you are lucky enough to look under the age of 21, photographic ID must be produced.

Do I need to bring any ID with me when I visit the casino?

You need to carry ID if:

You are lucky enough to look under 21 years of age.

You want to use the full facilities of the casino.

The best ID to bring is either a Driving Licence or a passport

What are the opening times for Casino 36?

We’re open from 12 pm - 10 pm with Live Gaming from 5pm

Do I need to be a member to visit?

Yes, you will need to sign up to be a member to visit Casino 36. You can do this online before you arrive here. Please bring your I.D on your first visit to complete your registration.

Do I have to pay to be a member?

No, membership is free.

I am a member at Casino 36 Wolverhampton do I still need to sign up for Dudley?

No, you can use your Wolverhampton membership card for Dudley. 

I am a member at Castle Casino, can I still use my membership card to come?

No, you will need to re-sign up. you can do this online here . Please bring your I.D on your first visit to complete your registration. 

What if I don't know how to play?

To give you an idea of how to play our games in the casino, we have created a 'How to Play' page on our website, giving you an introduction to our gaming options in the casino. We have classic casino games like Blackjack, Roulette and Three Card Poker plus many more.

If it is your first visit to a casino our friendly managers and staff will show you how to play any of the games we have to offer.

Is there a dress code at Casino 36?

Casino 36 offers a vibrant and fun atmosphere for our guests to enjoy. Our dress code is smart casual.

We do not allow:

Dirty work clothes

Vest tops/muscle vests

Face Masks allowed - You may be asked to show your face to confirm identification upon entry.

Can I use my phone in the casino?

The use of mobile phones and laptops is not allowed in the vicinity of gaming tables. No photos or/and videos are allowed to be taken at gaming tables. You can use your phone elsewhere in the casino.

Can anyone join Casino 36?

Anyone wishing to visit the casino is eligible to become a member free of charge - please bring your ID.

If you have never been to a casino before, your first trip is likely to be filled with excitement, anticipation, and exhilaration. It is not unusual to feel a little apprehensive, but ensuring an enjoyable and memorable first visit is what Casino 36 does best. Our friendly dealers and staff are always on hand to help – so regardless of your level of experience, there is something for everyone.